Account Coordinator - Italian Speaking - Fixed Term (Job Number: R-20260603-0015)
Department: Sales & Marketing
Location: Nottingham
Hours: Monday to Friday, 36.25 hours per week (between 8am and 5pm)
Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe
Location: NG2 Business Park, Nottingham (must live within commutable distance)
Live the brand
Organized in 1899, VF Corporation is a global leader in the design, manufacture, marketing and distribution of branded lifestyle apparel, footwear and accessories. Our highly diversified portfolio of brands spans multiple geographies, product categories, consumer demographics and sales channels. VF relies on its Powerful Brands, Powerful Platforms, One VF approach to business to support its brands, maintain its competitive edge and drives a winning company culture.
Your ROLE with us
VF is looking for an exceptional Account Coordinator fluent in Italian to join our Customer Operations team based in Nottingham, UK.
Let’s Talk about the Role
Putting customers at the heart of everything you do, you will be the first point of contact for our wholesale Accounts and will be responsible for tracking the lifecycle of accounts from order entry to final delivery, along with being the first point of contact for the Team on Operational activities.
How You Will Make a Difference
* Understanding and managing Wholesale accounts across several markets in the EMEA region.
* Communicating with Wholesale Accounts (retailers, distributors and sales teams) in their native language, over the phone and by email to provide excellent service.
* Building a rapport and strong relationships with both and across our warehouse, planning, sales and credit teams to deliver the best possible outcome.
* Ensuring timely Orderbook conversion, in-line with customer expectations and brand objectives, whether via automated flow or manual releases, highlighting any risk or opportunity to conversion in the current month.
* Interpreting a variety of daily reports as needed by the business.
* Following the end-to-end order to shipment process, liaising with our DC to ensure timely shipping.
Skills for Success
* Native or fluent speaker in Italian plus English with strong communication skills.
* Computer literate with Excel skills and the ability to produce reports.
* Ability to balance responsibilities in a dynamic and fast-paced environment.
What’s in it For You
* A supportive feedback-based culture where respect and integrity guide us in what we do.
* An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
* Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
* 50% employee discount on all VF brands both in store and online.
* Subsidised canteen and break out areas offering complimentary hot drinks.
* Health Shield membership and access to numerous health and wellbeing initiatives.
* Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
* 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
* 12% contributory smart pension scheme (8% on us, 4% from you).
* Cycle to work scheme.
* Free secure onsite parking and discounts with local public transport.
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
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