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Job Description
The Campaigns and Issues Manager will support the Senior Internal Campaigns Manager to build a campaigns programme for internal communications for the year, as well as supporting on issues and ad-hoc projects that will impact Heathrow's reputation and require a substantive communications response.
As the Campaigns and Issues Manager you will be expected to keep abreast of industry news and bring creative thinking into their day to day work. If required, as the Campaigns and Issues Manager you will be trained to take part in the crisis communications roster. This will require work outside of normal office hours, when on shift.
Responsibilities
* Supporting the Senior Internal Campaigns Manager to build a forward-looking plan for proactive and reactive communications campaigns and issues management for the year
* Working with key stakeholders across Heathrow to understand key issues and projects.
* The ability to plan, coordinate and deliver campaigns working with external agencies when needed.
* Measure and evaluate the effectiveness of campaigns and other communications efforts and work with the Senior Campaigns Manager to produce reports as required.
* Required to do "H2H" and "R2H" shifts during the year, as set out annually by the company policy
* The Role Holder will be part of a 'one communication team' approach, demonstrating the flexibility to operate within different functional teams as the need arises.
* May be required to be part of the IRT (Incident Response Teams - crisis communications) and Comms Cuts roster
Qualifications
* At least 3 years communications experience, preferably with some experience working in a similarly
* demanding or comparatively sized organisation at mid-senior level
* Experience of composing and delivering communications strategies and campaigns
* Strong analytics and measurement experience
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