Who are we? We’re the biggest name in Europe’s vehicle remarketing industry, selling 1.3m vehicles per annum, across 60 locations and with a turnover of £2billion. We believe our people are the best in the business, they are friendly, expert and professional. Purpose of the role: Responsible for completing routine and ad hoc office administration duties for the site. Salary: £21k - £26k Dependent on experience Location: Corby Working Hours: Monday - Friday 08:30-17:00 Role Accountabilities: Ensure the BCA values and beliefs are upheld Generate and answer general telephone calls and email enquiries Perform office duties such as processing incoming and outgoing mail Monitor central email account and action as required, including distribution of emails to correct point of contact Handle vehicle documentation, including vehicle service histories Adhere to departmental service level agreements (KPIs) Complete all locally assigned tasks within the stated timeframe Undertake any other tasks within the department, as required Skills and experience required: Experience in an office support/administrative role Customer relationship management experience Able to effectively organise own work Ability to communicate clearly and effectively Good inter-personal skills and ability to develop relationships with internal and external stakeholders at all levels Co-operative with other employees, on-site internal / external customers and visitors Proficiency in Microsoft Office, particularly Word and Excel Experience in developing and maintaining administrative systems Experience of working with confidential material High degree of accuracy and attention to detail Excellent organisational skills and time management Ability to use initiative and to work well under pressure/to deadlines Why choose BCA? - Onsite parking - Employee Assistance Programme - Eye care scheme - Access to BCA Rewards which provides online and store discounts with a range of retailers - Cycle to work scheme - Training/apprenticeship offering - Deals on new cars We try to make working for BCA rewarding in every sense, including a positive work environment, training and development opportunities as well as exciting career options. If you're looking for a career that has great teamwork, training, rewards, long-term scope and is going places - apply now! Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. INDLP