Salary: £45,000 - 45,000 per year Requirements: Experience working within a Network Operations Centre (NOC) environment Strong understanding of network infrastructure (routers, switches, firewalls) Experience supporting customer networks within an MSP or service delivery environment Excellent communication skills and ability to work with both technical teams and customers Experience mentoring or supporting junior engineers (leadership experience desirable but not essential) Ability to remain calm under pressure and manage multiple operational priorities Exposure to technologies such as Cisco, Juniper, or other enterprise networking platforms would be beneficial. Responsibilities: Leading, coaching, and supporting a team of Tier 2 NOC engineers Overseeing daily NOC workflows and ensuring SLA performance Supporting incident management and technical escalations Monitoring network environments and assisting with troubleshooting when required Ensuring effective shift handovers and operational continuity Producing operational and customer reports using IT service management systems Supporting training and development within the engineering team Building strong relationships with internal stakeholders and customers Technologies: Cisco Network Support Security More: We are a growing managed services organization seeking a Senior NOC Engineer to join our Network Operations team based in Bolton. This permanent, office-based role offers a salary of £45,000 plus benefits. In this leadership position, you will oversee a team of Tier 2 engineers in a fast-paced, 24/7 operations center, ensuring high service standards and effective team performance. We provide a supportive and collaborative environment, and we are committed to your professional development. last updated 11 week of 2026