Please note this is a fixed term position until March .
Working hours: 20 hours per week - Monday to Thursday and other flexible hours.
Interview Date: To be confirmed
Crichton House provides outreach services to homeless people across Cardiff, including streetbased outreach support, accommodation, reconnection and a variety of community based floating support. We are looking for an enthusiastic, compassionate and motivated individual, to take on an exciting opportunity in the role of First Response Specialist Support Worker (Specialist Support Worker) at Cardiff First Response Outreach Service - Crichton House Outreach Services. First Response provides assertive, flexible outreach support to individuals who are rough sleeping or at risk of rough sleeping.
This role is crucial in helping the Salvation Army to move to the forefront of delivering a new generation of “unwalled” support services helping vulnerable and isolated individuals to become more hopeful and motivated to change and to build a goal focused approach to moving away from homelessness.
Your Key Responsibilities:
The First Response Specialist Support Worker, will work as part of a specialist team to provide assertive and reactive support to individuals who are homeless and street based, providing compassion and consistent contact, to those experiencing difficult times and rapid access into specialist support services and housing. The First Response Team provide an ‘out of hours’ 7 day a week service, providing evening on foot outreach to individuals who are homeless in the centre of Cardiff and targeted responses to newly homeless people who require help across the city.
The successful candidate(s) will be able to demonstrate:
1. Motivation towards supporting vulnerable clients to achieve focused and positive lie outcomes
2. Good verbal and written communication skills
3. Demonstrate values of integrity and accountability within working practice