Location: Crawley or Gatwick office
JOB PURPOSE
To assist the Building Consultancy division in servicing internal & external based clients on residential & commercial instructions. To promote and support the growth of Building Consultancy and SHW.
Fulfil RICS APC training to achieve professional membership.
ROLE DIMENSIONS
Financial Data
* Assist line manager with maintaining spreadsheets for fee income projections.
Other Data
* To actively participate in the activities of the division.
* To support Building Consultancy in all offices.
KEY RESPONSIBILITES
Assist the Division in the following activities under supervision:
* Surveys; appraisals; preparation and management of projects; schedules of condition and dilapidations; maintenance plans; investigation of defects and other matters related to the Capital and review operations arising from the acquisition, occupation, alteration and development of land and buildings.
* Preparation of Autocad drawings.
* Handle tasks delegated by the Division to maintain/improve/develop professional standards.
* Present in-house seminars as part of LLL and RICS APC Programme.
* Report, in conjunction with qualified staff, to Clients to ensure Clients fully updated at each stage.
* Produce and support new ideas, within division to continue progressive development of BCD.
* To assist line manager in achieving key performance indicators / income, forecasting, aged debt, business development activities, and client care calls.
* Continue private study to support day to day work and geared to qualification as full member of RICS all as agreed and detailed within SHW Structured training Agreement.
* Fulfil duties/responsibilities of Structured Training Agreement to achieve MRICS status.
COMMUNICATIONS &WORKING RELATIONSHIPS
a) Internal
* APC Supervisor & APC Counsellor - To monitor progression and development towards APC success.
* Qualified Staff - To progress workload; as and when required.
b) External
* Clients - To progress instructions; as and when required.
* Third Party Supplies - To confirm Clients instructions; To satisfy Clients reporting requirements
KEY PERFORMANCE INDICATORS
* Ensure Clients expectations are delivered via qualified professional staff.
* Provide assistance to qualified professional staff to ensure instructions serviced.
* Communicating to Crawley/Gatwick and internal colleagues in relation to progression of instructions on regular basis.
PERSON SPECIFICATION
KNOWLEDGE, SKILLS ANDEXPERIENCE REQUIRED
* Degree in Building Surveying or equivalent.
* Good interpersonal skills.
* Logical and practically minded.
* Willing to listen to guidance/instruction openly.
* Good communication skills
* Able to work both as part of a team and independently.
* Computer literate, particularly with CAD software, Microsoft Word and Excel.
* Business Acumen and market awareness.
* Ability to work under pressure
* Commitment to delivering high quality service in a timely fashion.
SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.
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