RN Warfighting Centre (RNWFC), Old Iron Foundry, Portsmouth Naval Base, Portsmouth PO1 3NB Job Summary Are you looking for an exciting opportunity to join a fast paced ever changing workforce? Commander UK Strike Force (CSF) is a mixed team of Civilian and Military personnel and this post is working within the CSF headquarters in the newly refurbished Old Iron Foundry - a modern new Warfighting Centre. This post will be crucial to the development of the new headquarters and will be playing a pivotal role in establishing the new Operational HQ. Whilst the Headquarters are largely made up of a Military workforce, they are supported by a small and dedicated Civil Service team who are vital to the running of the enterprise. CSF maintains a globally credible multi-domain and agile command and control, including Carrier and Littoral Strike. We work both nationally and internationally with Allies across the world. We are currently embracing transformation to achieve a joint and efficient enterprise focused on lethality and leading tactical development in order to generate operational advantage and inform the capability need. HM Naval base Portsmouth is home to the United Kingdom’s Royal Navy Aircraft Carriers and is well located close to HMS VICTORY and within walking distance of Portsmouth Harbour station and the shopping opportunities at Gunwharf Quays! The role of the CSF Business Support Officer is primarily to assist the Command Support team within the HQ as well as to deliver to the units within the enterprise who are outside of the HQ. This position is advertised at 37 hours per week. Job Description The successful candidate will be required to carry out the activities of front desk receptionist for the RN Warfighting Centre (RNWFC) and provide: Professional first point of contact to all visitors entering the RNWFC by confirming visitor’s identity; contacting hosts and escorting if required. Issue access pass to permanent HQ staff and visitors, in accordance with security clearance level. Advise staff and visitors of safety, health, environment, fire and security issues, as directed by the HQ leads in these areas. Checking first aid and emergency kit (e.g. defibrillator and evacuation chairs) and updating records as directed. Fully acquainted and able to operate the fire detection, door entry and intruder detection systems. Secure custody of reception master keys. Provide conferencing support to the RNWFC including guidance on procurement of refreshments and operating within the building. Issue lockers - both for Personal Electronic Devices (PEDs) and for personal items - to permanent staff and to ensure visitors have the appropriate locker access for their visit. Issue keys to authorised holders and maintain key register. Conduct initial response to building defects and issues. In the event of a building evacuation, liaise with Chief Fire Marshall and Building Manager to ensure procedures are managed correctly. To support the CSF Headquarters with facilities tasks, including, but not exclusively: To be responsible for the ordering and issuing of stationery within CSF HQ. To order ink/toner cartridges for the printers within CSF HQ. To ensure supplies of paper for the photocopiers are maintained and order when required To be a CP&F and TailSpend user and lead on CSF HQ demand ordering. Hold an ePC card for ordering and procuring of goods not available via stores, CP&F or TailSpend. To keep and maintain records of stationery orders and purchases within the CSF SharePoint for audit purposes. To manage photocopiers and shredders across the RNWFC including taking and reporting readings, ensuring servicing is conducted as per contracts and using CP&F when required. Manage the booking of meeting rooms and VTCs ensuring set up is arranged within CSF Headquarters. Work with Building Manager to ensure processes are maintained and developed as required for sufficient operation of the RNWFC. Required The successful candidate will be required to carry out the activities of front desk receptionist for the RN Warfighting Centre (RNWFC) and provide: Professional first point of contact to all visitors entering the RNWFC by confirming visitor’s identity; contacting hosts and escorting if required. Issue access pass to permanent HQ staff and visitors, in accordance with security clearance level. Advise staff and visitors of safety, health, environment, fire and security issues, as directed by the HQ leads in these areas. Checking first aid and emergency kit (e.g. defibrillator and evacuation chairs) and updating records as directed. Fully acquainted and able to operate the fire detection, door entry and intruder detection systems. Secure custody of reception master keys. Provide conferencing support to the RNWFC including guidance on procurement of refreshments and operating within the building. Issue lockers - both for Personal Electronic Devices (PEDs) and for personal items - to permanent staff and to ensure visitors have the appropriate locker access for their visit. Issue keys to authorised holders and maintain key register. Conduct initial response to building defects and issues. In the event of a building evacuation, liaise with Chief Fire Marshall and Building Manager to ensure procedures are managed correctly. To support the CSF Headquarters with facilities tasks, including, but not exclusively: To be responsible for the ordering and issuing of stationery within CSF HQ. To order ink/toner cartridges for the printers within CSF HQ. To ensure supplies of paper for the photocopiers are maintained and order when required To be a CP&F and TailSpend user and lead on CSF HQ demand ordering. Hold an ePC card for ordering and procuring of goods not available via stores, CP&F or TailSpend. To keep and maintain records of stationery orders and purchases within the CSF SharePoint for audit purposes. To manage photocopiers and shredders across the RNWFC including taking and reporting readings, ensuring servicing is conducted as per contracts and using CP&F when required. Manage the booking of meeting rooms and VTCs ensuring set up is arranged within CSF Headquarters. Work with Building Manager to ensure processes are maintained and developed as required for sufficient operation of the RNWFC. Person specification The post holder will have the exciting opportunity to join the CSF Headquarters organisation in this new post. As part of Transformation, the RN is modernising its operational delivery and this is a good time to join CSF as we go through this. The successful applicant will require good communication and interpersonal skills, MS Office knowledge, be proactive, self-motivated and able to work cohesively with members of the wider CSF Headquarters to meet the needs of a busy 2* Operational Headquarters. They will be able to work reactively and be able to rapidly prioritise work streams as required. They will embrace challenge and be able to manage partners at all levels; nationally and internationally and up to 3* on a regular basis. Behaviours We'll assess you against these behaviours during the selection process: Leadership Communicating and Influencing Delivering at Pace Managing a Quality Service We only ask for evidence of these behaviours on your application form: Leadership Communicating and Influencing Alongside your salary of £26,770, Ministry of Defence contributes £7,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. As a civil servant in Navy Command, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference. Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other Benefits For Navy Command Civil Servants Include 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service plus Bank Holidays Personal & professional development tailored to your role Access to a confidential, professional support service Discount schemes Cycle to work scheme/season ticket and tenancy deposit loans Enhanced maternity, paternity, and adoption leave Special paid leave to volunteer up to 6 days a year An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% In CSF we understand the everyday commitments both inside and outside the workplace, so our aim is to provide the flexibility to maintain a great work-life balance. We also offer an impressive range of on-site facilities including a gymnasium, within the Naval Base, Cafe Neo coffee shop in Victory Building, a small local convenience store nearby, free car parking, and the option of membership of HMS NELSON Senior Rates' Mess. We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking an apprenticeship as part of your role. An apprenticeship is a combined package of work and training. Through an apprenticeship you will gain professional knowledge, practical experience, and the broader skills required to up skill you in your current role and pave the way for your future career. Most of the training will be ‘on-the-job’, with the remaining ‘off-the-job’ training often delivered by a training provider. This means minimal disruption and maximum impact. Professional qualifications can be achieved through an apprenticeship and range from Level 2 (equivalent to 5 GCSEs), Level 3 (equivalent to 2 A Levels), and Levels 4 -7, which can give you a foundation degree, a full Bachelor’s degree, or a Master’s degree. Apprenticeships normally last between 12 months - 3 years, depending on the level of the apprenticeship. Anyone can undertake an Apprenticeship and everyone, regardless of age, can benefit from developing their skills in an accredited way. Successful candidates can discuss their development options with their manager when in post. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience. Candidates will be required to provide a statement of suitability in no more than 500 words. At sift, you will be assessed against your CV and, Statement of suitability and the following Success Profiles Behaviours: Leadership Communicating and influencing Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. At interview, you will be assessed against the following Success Profiles Behaviours: Leadership Communicating and influencing Delivering at Pace Managing a quality service The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Miss Chloe Sievwright Email : chloe.sievwright442@mod.gov.uk Telephone : 03301665251 Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.