We're excited to be looking for a new Access Coordinator to join our Safer Homes team where you'll act as a point of contact for any access matters, proactively striving for 100% access compliance across the operational area, and ensuring essential access is achieved through collaboration with the scheduling and administration team.
You'll liaise with Abri's in-house legal, and community partnership teams whilst complying with policies and procedures.
You'll ensure our customers are at the heart of everything we do, so it's very important your customer service skills are top notch - we want to always go above and beyond and amaze our customers with the services we provide. Remember, we don't just want to do things the way they've always been done, we want do things even better
You'll have excellent communications skills since you'll be working collaboratively with various stakeholders both internally and externally in order to deliver a seamless service.
Does this sound like the opportunity you've been looking for? Then we'd love to hear from you
Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
* We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
* We're investing in our communities, to address local issues and create opportunities for everyone
As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategic objectives can be found