Support our students at every stage of their journey.
Doing things differently.
Student Support Adviser (Fixed Term)
Grade G £33,045 - £38,026 per annum (pro rata)
This opportunity is a part-time 25.9 hours (3.5 days) per week/ Fixed Term Contract until 31/8/26 (Maternity Cover)
If required, hours could be worked over four full days for example 9.30am - 4.30pm (It is anticipated this post will be based on our City Campus)
About the Role
NTU Student Support Services are pleased to advertise an exciting opportunityfor the role of Student Support Adviser. Working within our Student Health and Wellbeing Service, Student Support Advisers deliver in person and remote support to students primarily in one academic school setting.
Student Support Advisersprovide assessment, risk management and ongoing support to students experiencing a range of personal and practical difficulties and experiences that may impact on their academic progression or achievement.
The ideal candidate(s) will have substantial experience in a client-facing role, involving assessing the needs of service users, signposting and referring to other agencies as necessary. You will also need to be able to demonstrate a working knowledge of relevant legislation and guidance to promote a positive student experience in a university setting and an understanding of the support needs and lived experiences of students from diverse backgrounds.
Educated to degree level, the successful candidate will have a good understanding of current practice and the provision of support services for students in higher education and the barriers that students may face to a successful university experience. You will also have experience of providing support to a caseload of vulnerable individuals and of working in partnership with other professionals to find solutions to often complex issues.In addition, you will have strong communication, organisation and prioritisation skills and the ability to work as a team to continually develop and evaluate this innovative service.
A commitment to diversity, inclusion, and student safety is essential for this role.
Learn More & Apply!
Please read the attached job description and person specification in detail to ensure you are suitable for this role.
Interview Date: 09/12/2025
About Us
Nottingham Trent University is a successful and ambitious university that is recognised for its innovation and inclusivity and being bold enough to do things differently.
Our Student Support Services teams play a pivotal role in providing crucial academic guidance, counselling, and resources to enhance the student experience.Be the difference-maker in fostering a supportive community and empowering students to thrive. If you're passionate about making a positive impact on student lives, apply now to be part of a team that values growth, wellbeing, and academic excellence. Elevate your career while helping students reach their fullest potential!
For any informal queries about the role or the Student Support Adviserteam, please contact Daniel Hendry,Senior Student Support Adviser on daniel.hendry@ntu.ac.uk orJulie Wibberley,Student Support Adviser Team Leader at julie.wibberley@ntu.ac.uk
Join Us
* Hybrid working - we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders.
* Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches.
* 25 - 30 days annual leave, plus statutory bank holidays and 5 university closure days pro rata. (FTE)
* Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%.
* Range of health and wellbeing services, including a Health Cash Plan, voluntary benefits, discounts, and savings for all colleagues.
* Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career.
* And a whole lot moreFind out more about the range of benefits we offer.
Come and be part of our success. Apply today.
Safe and Inclusive
At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. By championing positive wellbeing, we promote an environment where all can thrive and reach their full potential. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team.
Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system however, we recommend that you assess your eligibility before applying for this position. For more information visit the Government Skilled Worker visa support page. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.
Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.
Safeguarding Statement
Nottingham Trent University is committed to safeguarding and promoting the welfare of young people and expects all colleagues to share this commitment.
If you are successful, you will be required to undertake an enhanced application and a Disclosure and Barring Service (DBS) check. The post for which you are applying is exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 requiring any spent convictions to be declared. Any information you provide will be treated in confidence and only used when considering your suitability for the post. Before you apply we recommend you ensure you are able to supply the documentation listed on the DBS website