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* Customer service position supporting medical device product demonstrations
* Hybrid working - 2 days from home, 3 days in a Berkshire office
* Engaging role working closely with healthcare professionals including doctors and nurses
* Supportive team environment within a well-established healthcare organisation
THE ROLE: As the Customer Service Specialist, you will play a key role in ensuring the smooth coordination and delivery of medical product demonstrations. You will work closely with internal colleagues and external healthcare professionals, helping to organise logistics, manage schedules, and provide high levels of customer support. Attention to detail will be crucial as you coordinate multiple activities and ensure that demonstrations run seamlessly. This is a varied and fast-paced position where communication and organisation are essential.
YOUR CAREER: Joining this established healthcare organisation will provide you with the opportunity to build a long-term career within a supportive and professional environment. The company invests in its people and encourages collaboration across teams, creating an engaging workplace where employees are valued. Alongside professional development opportunities, the business also hosts team social events twice each year, helping to foster a positive and connected team culture.
THE PERSON: To be considered for this Customer Service Specialist role we are looking for:
* Experience working in a customer service role
* Ideally business-to-business experience, though business-to-consumer or retail backgrounds will also be considered
* Strong attention to detail and excellent organisational skills
* Confident communication skills, with the ability to interact professionally with doctors and nurses daily
* A bright, engaging and energetic personality that will complement a collaborative team
THE COMPANY: This established healthcare organisation operates within the medical technology sector, supporting healthcare professionals with specialist products used in clinical environments. The business has built a strong reputation for quality and service, working closely with hospitals and healthcare teams. Employees benefit from a collaborative culture, flexible working practices, and a company that values teamwork and professional standards.
THE PACKAGE FOR THE CUSTOMER SERVICE SPECIALIST
* Basic salary: Up to £30,000
* Bonus: £6,000 (paid quarterly)
* Hybrid working: 2 days from home / 3 days in the Berkshire office
* Benefits: 25 days annual leave, pension, free onsite parking, flexible working hours (8-hour day with start/finish between 8am-6pm)
Location: Slough office with hybrid working.