User Researcher - Public Sector | 450-500/day | Outside IR35 | Hybrid (2 days/week in Edinburgh)
We're seeking an experienced User Researcher to join a dynamic public sector team on a contract basis. This is a fantastic opportunity to shape user-centred services that make a real impact.
You'll lead on gathering insights from targeted user groups, conducting interviews, focus groups, and usability testing. Your findings will inform service design and development, ensuring user needs are at the heart of every decision. You'll work closely with multidisciplinary teams including UX/UI designers and developers, presenting evidence-based recommendations with confidence.
You'll bring strong qualitative and quantitative research skills, a solid grasp of UCD methodologies, and a passion for inclusive, ethical research practices. Experience with persona development and user journey mapping is key.
This role is outside IR35, offering 450-500/day, with 2 days per week onsite in Edinburgh.
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