This role involves but is not limited to:
* Referencing, organising, and filing documents
* Dealing with colleague queries regarding incoming post and documents
* Excellent communication skills
* Ability to problem solve
* Monitoring and actioning incoming LSO tickets and emails
* Filing of original documents into central store
* Accepting/processing client documentation
* Certifying ID documents
* General admin duties
* Covering holidays and sickness of team members
* Training new members of the team as necessary
* Assisting the document control team to ensure cover for all tasksin the wider team.
Requirements:
* A professional, flexible and reliable attitude and approach
* Strong organisational skills
* Customer focus with a proactive “can do” attitude
* Strong communication skills & ability to communicate at all levels and across all departments.
* Able to work within a team as well as independently.
* Able to demonstrate initiative, strong work ethic and ability to problem solve.
* Ability to prioritise workload.
* Acute attention to detail.
* Willingness to learn new skills and adapt to change.
* Have a good understanding of Microsoft office and ability to learn use of case management systems.
* Conveyancing experience/knowledge is advantageous.
Company Core Values:
* Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be.
* Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.
* Integrate: Bring together people and systems into a cohesive force.
* Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.