Requirements
* Experience working in a team lead or management position in a fast-paced retail environment.
* Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
* Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
* A clear communicator, using a variety of methods to keep the team well informed.
* A natural leader who motivates and inspires the team to deliver outstanding results.
Compensation
Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments.
Benefits
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
* Flexible working available from day one.
* 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family.
* Free wellbeing services to support your mind, body and life.
* Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes.
* Uniform provided, plus policies to support you through life's key moments.
Responsibilities
* Leading the team to deliver a great experience for customers in-store.
* Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
* Building positive, inclusive relationships that help colleagues perform at their best.
* Confidently leading the store in the Manager’s absence.
* Making balanced, flexible decisions and adapting well to change.
* Coaching colleagues, giving feedback and role‑modeling great service.
* Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Eligibility
You need to be 18 or over to apply for this role.
EEO Statement
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome.
#J-18808-Ljbffr