Employment Support Officer (Ref: POS015560) - Fixed Term
Salary £32,061. Salary Band £30,001 to £40,000.
Category: Youth / Community / Leisure Services. Posted 13/05/2026. Closing Date 30/05/2026.
About the Role
As an Employment Support Officer, you will work directly with participants who face multiple challenges in accessing the job market. Your role will be to provide tailored support, guidance, and motivation to help individuals build confidence, develop skills, and take meaningful steps toward employment or training across two key groups:
* Economically inactive adults of working age, including:
o People aged 50+ who have retired early,
o Individuals caring for family or managing household responsibilities,
o Those temporarily out of work due to short-term health conditions,
o Those with health issues, mental or physical, and long term who want to work,
o Those currently on a FIT Note but have an employer.
* Young people aged 16–21, supporting them into employment, apprenticeships, or further training.
Qualifications
* Experience working with individuals facing complex barriers to employment,
* Strong communication skills, with the ability to engage and motivate diverse groups,
* Empathy and patience, to support individuals with varying needs and backgrounds,
* Knowledge of local services and opportunities, including training providers and employers,
* Organisational skills, to manage caseloads, track progress, and meet programme targets,
* Confidence using digital tools, including email, video conferencing, and case management systems,
* A solution-focused mindset, with the ability to adapt and respond to challenges.
* Experience od supported employment, specifically Fidelity assurance.
Available Roles
* 2x Full Time, 3 year contract
* 1x Full Time, 10 month contract
* 1x Full Time, 9 month contract
* 1x Part Time 0.6 (3 days a week), 2 year contract
* 1x Part Time 0.5 (2.5 days a week), 9 month contract
Rewards
* 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro‑rata for part time working)
* Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
* Flexi‑time scheme
* Flexible working
* Generous Maternity, Paternity and Adoption Leave schemes
* Staff equality forums
* Access to a wide range of training, learning and development
* Physiotherapy service
* Confidential counselling service
* Great wellbeing offer
* Cycle to Work Scheme
* Dolphin Centre Fit for Life Discounts
* Local and National retailer discounts
* Vivup employee benefit app and Lifestyle Savings
* Arriva Employee Travel Club
Equal Opportunities
We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
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