About the role
The Federated Data Platform (FDP) is digitising and connecting data to transform health and care.
Better use of data brings big benefits for patients, ensuring more joined up care, greater choice and improved health outcomes.
The NHS is made up of multiple organisations that rely on data to deliver care every day, and to transform services and improve outcomes for patients. Using that data well saves lives.
We are recruiting for an Assistant Director of FDP Service Design which is a role that offers unparalleled opportunities for growth, innovation, and challenge.
As part of a talented team, you will provide strategic leadership, oversee operational delivery, and work collaboratively to ensure the success of this highly ambitious programme. Your contributions will be pivotal in shaping the future of healthcare technology in England, and in showcasing our prowess in this area to the world.
This is your chance to be part of something extraordinary – a career-defining opportunity that will propel you into the forefront of healthcare innovation.
If you are ready to make a difference, seek excitement and reward, and be part of a dynamic team pushing boundaries, apply now and join us on this important transformation journey. You can read more about the FDP .
Please note that colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
About you
Do you believe in improving lives through data and technology? Do you enjoy uncovering user needs to understand complex problems, and designing services which will help literally millions of people look after their health?
In this role of Assistant Director of FDP Service Design you will lead on the overall service design for FDP, reporting to the Deputy Director of FDP Demand and Delivery.
Some of the skills and experience we’re looking for:
1. Demonstrable experience and ability to manage complex stakeholder networks and expectations at senior levels (to Director level) providing value-adding strategic guidance, insights, and input.
2. Substantial experience of working in a senior management design role with proven experience of managing user experience teams in either service design, interaction and/or graphic design.
3. Significant hands-on experience and extensive design and related business knowledge (e.g. development life-cycle processes, user research and operational experience).
4. Proven experience of fostering a user-centred design culture and advocating for customer-centric service design practices.
5. Extensive experience of motivating teams and ability to use a wide range of different approaches to engage individuals, unlock talent and develop capability.
6. Proven experience of sharing future vision and strategy making it tangible and real, promoting it effectively to others internally and externally.
What's in it for you
7. a role as part of a dynamic team using data and digital technology to transform health and care
8. a range of opportunities to build your experience in an environment where your
work has a direct and positive impact
9. a real commitment to your personal and professional development with access
to a broad range of learning opportunities