We're on the hunt for a Cantonese-speaking Business Analyst with proven experience in retail or commercial banking to join a fast-moving team delivering both strategic projects and daily operational support. This is a dual role — part BA, part ops — ideal for someone who can map out process improvements one minute and handle stakeholder support the next. What you'll be doing: Lead business analysis across banking operations, digital tools, and process change Support project delivery: requirements gathering, UAT, training docs Handle internal/external queries and ensure smooth day-to-day operations What you'll bring: Strong BA or PM experience in retail or commercial banking (cards, payments, online banking ideal) Fluent Cantonese and English (essential) Confident communicator with solid documentation and analysis skills Excel-proficient; SQL or Power BI a bonus Sound like you? Apply now to bring your Cantonese skills and banking expertise to a high-impact, hybrid role. Interested? Please send your cv for a swift response