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Alliance Automotive Group is a leading distributor of light and commercial vehicle parts to the independent aftermarket in UK, Ireland, France, Germany, Poland, Netherlands, Spain, and Portugal. We serve independent repairers, body shops, auto centres, fast fit companies, and end consumers with parts and equipment through a network of logistics platforms and local distributors, including subsidiaries and independent affiliates. Alliance Automotive Group is proud to host the NAPA Racing UK British Touring car team.
We are currently seeking a Parts Advisor to join our team.
As a Parts Advisor, your responsibilities will include:
* Taking orders over the phone and upselling to increase invoice value.
* Making outbound calls to raise customer awareness and boost sales.
* Building long-term relationships with local customers.
* Promoting offers, discounts, and customer competitions.
* Ensuring accurate orders to minimize credits and returns.
To succeed in this role, you should be:
* Punctual, organized, and efficient in meeting deadlines.
* Proactive and enthusiastic when engaging with customers.
* Empathetic and attentive to customer needs.
* Professional with excellent communication skills.
We offer:
* The opportunity to join a global market leader.
* Exclusive discounts and cashback from major retailers and grocers via the AAG Benefits App, including Tesco, Boots, and Just Eat.
* Career progression opportunities and tailored training.
* Free pension advice from our standard pension provider.
* Access to health, wellbeing, and financial tools.
* The potential to earn a performance-based bonus, paid monthly.
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