Work base: Coed Pella, Colwyn Bay Are you an experienced HR professional who thrives on building strong relationships, providing trusted advice, and making a real difference in Education? This is a pivotal role supporting schools and Education Services by delivering high quality, professional HR advice that really matters. About the role You will provide expert guidance for headteachers, governors and service managers across our schools and Education Services. You will manage complex workforce matters, support positive employee relations, and play a leading role in shaping effective and compliant HR practices within schools and Education Services. About you You will bring professional credibility, sound judgement and the confidence to advise and influence at all levels. You are comfortable handling complex and sensitive HR matters, providing clear, practical guidance that helps leaders make confident, compliant decisions. Your experience allows you to build trusted relationships quickly, particularly with senior leaders and headteachers, and you communicate clearly with a pragmatic, solutions focused approach. You’re able to balance competing priorities, manage challenging casework and contribute positively to a high performing and collaborative HR team. Experience in education or another complex setting, together with an interest in continuous improvement and working in a bilingual environment, will enhance the impact you bring to the role. Why join Conwy? At Conwy, we’re committed to being a people centred organisation. We value empathy, respect and inclusion, and we want everyone to feel supported to be themselves at work. If you’re passionate about education, people and high quality HR services, we’d love to hear from you. Apply now and help shape the future of HR support within Conwy’s Education Services. This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working. Manager details for informal discussion: Eleri Wyn Williams, Education HR Manager (eleriwyn.williams@conwy.gov.uk / 01492 575065) Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.