Job Overview
We are seeking a dynamic and experienced Store Supervisor to lead our retail team. The ideal candidate will possess strong leadership skills and a passion for retail management. As the Store Supervisor, you will be responsible for overseeing daily operations, driving sales, and ensuring exceptional customer service. You will play a pivotal role in creating a positive shopping experience while managing a team of dedicated staff.
Responsibilities
* Supervise and manage store operations, ensuring compliance with company policies and procedures.
* Lead, motivate, and develop a high-performing team to achieve sales targets and enhance customer satisfaction.
* Implement effective sales management strategies to maximise revenue and profitability.
* Maintain an organised store environment, ensuring all merchandise is displayed attractively and inventory is managed efficiently.
* Foster a positive team culture through effective communication and collaboration.
* Handle administrative tasks such as scheduling, payroll, and reporting while ensuring accuracy and timeliness.
* Address customer inquiries and resolve issues promptly, demonstrating excellent phone etiquette.
* Monitor sales performance and provide regular feedback to the team to drive improvement.
* Ensure the store is adequately stocked and that all products meet quality standards.
Requirements
* Proven experience in retail management or a similar supervisory role.
* Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
* Excellent interpersonal skills with the ability to communicate clearly with customers and staff alike.
* Bilingual or multilingual abilities are highly desirable to cater to our diverse customer base.
* Demonstrated experience in sales management with a track record of achieving targets.
* Ability to lead by example, fostering teamwork and collaboration among staff members.
* Proficient in administrative tasks related to retail operations.
Join our team as a Store Supervisor where you can make an impact while developing your career in retail
Job Type: Full-time
Pay: £13.30 per hour
Expected hours: 40 per week
Benefits:
* Company pension
* Employee discount
* Free parking
Education:
* GCSE or equivalent (preferred)
Experience:
* Retail sales: 1 year (preferred)
* Customer service: 1 year (preferred)
* Retail management: 1 year (preferred)
* Management: 1 year (preferred)
* Supervising: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Reference ID: MANAGER