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This Export Contracts Manager role is focused on leading the Sales Administration team while managing commercial contracts for complex, international deals. The Export Contracts Manager will be the go-to expert for trade finance, credit terms, and logistics. The Export Contracts Manager will play a central role in ensuring smooth customer fulfilment while driving operational excellence across the department.
Package:
Key Responsibilities:
* Lead the Sales Administration team (8 people), including 2 direct reports
* Negotiate and draft complex commercial contracts, ensuring compliance with sanctions and legal standards
* Manage trade finance instruments like Letters of Credit and bonds in partnership with the group COE
* Oversee logistics for large-scale projects, ensuring contract compliance and customer satisfaction
* Coordinate invoicing, shipment, and payment processes to ensure they are completed within terms
* Maintain strong relationships with external banks, ECAs, and shipping agents
* Drive internal process improvements and monitor KPIs and departmental budget
* Advise on credit terms and attend monthly debtors meetings
Candidate Profile:
* Strong background in international trade, export logistics, and commercial contracts
* Experience managing customer service or sales administration teams
* Excellent negotiation, influencing, and analytical skills
* Comfortable working cross-functionally in a matrix environment
* Familiar with regions like sub-Saharan Africa or Egypt is advantageous
* Graduate membership of the Institute of Export is a plus
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