Overview
Job Overview
Do you aim to deliver exceptional service within a high-performing team? Are you a pro-active team player who enjoys the variety that each day can bring? Join our Security and Parking team ensuring our staff, patients and visitors enjoy a safe environment and a positive experience on our sites.
You will conduct patrols, respond to incidents, write reports, and enforce the site traffic policy. IT literacy and digital competence will be necessary for receiving and reporting on handheld devices.
Your clear, advanced communication skills will be vital in managing complex situations. The ability to put people at ease and make calm, quick, justified decisions with autonomy will be crucial as you may be interacting with individuals with mental health difficulties, dependency, learning difficulties or who are distressed or confused. Previous security experience is essential, and we would be delighted to hear from those with a police or military background.
Benefits include enhancements for antisocial hours, access to the NHS pension scheme and a range of progression opportunities.
The position is full time working 37.5 hours per week with shift patterns on a rota basis including days, nights, and weekends.
Main duties and responsibilities
* Provide a pro-active, well presented, professional, uniformed security presence for North Bristol NHS Trust.
* Respond to incidents on Trust property including investigations into suspicious behaviours or criminal activities such as theft and anti-social behaviour.
* Remain calm and professional under pressure during incidents, especially highly stressed and emotive events.
* Respond to all incidents with a high sense of urgency; be prepared for alarm activations, violence & aggression, and other significant events.
* Where called upon to support clinical staff, assist with the detention of patients under the Mental Health Act 2007 and Mental Capacity Act 2005.
* Provide a security presence to support clinical staff; attend clinical incidents to provide support and assistance including appropriate and lawful use of clinical holding and physical restraint where necessary.
* Ensure the safety, security and welfare of Trust staff, patients, and others; protect Trust property from malicious damage and theft; promote a safe, positive environment to reduce crime.
* Accurately record every incident, gather all relevant information, and complete detailed reports.
* Maintain an effective security presence in the Emergency Department (ED) on a rotational basis, intercepting poor behaviours and ensuring ED services are not disrupted.
* Assist with fire alarm evacuations.
* Uphold and enforce the Trust Parking policy and assist with car park cash collections where required, including issuing parking charge notices out of hours; support car park closures and traffic management as needed.
* Ensure all national and local Health & Safety requirements are met; report all health and safety breaches/near misses; reinforce Equal Opportunities and Diversity legislation.
* Support risk management for the Division and the Trust by identifying risks or opportunities and maintaining existing controls, contingencies and actions; report uncontrolled risk to Security management.
Qualifications and experience
* SIA License
* GCSE or higher for English Language (spoken and written)
* Minimum 2 years security experience
* Experience working for a large organisation
* Hold a valid UK Driving License
* IT literate and proficient in ICT
* Honest, trustworthy, and credible; excellent communicator and people skills
Other information
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that your application has been unsuccessful.
North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
North Bristol NHS Trust is committed to safeguarding and promoting the welfare of children and young people; all staff and volunteers share this commitment.
Equality, diversity and inclusion: NBT is committed to equality of opportunity and to being fair and inclusive. We particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above.
We may require to work shifts including days, nights, weekends, and the minimum start salary is progression-based; progression through the scale is by annual increments.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
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