Facilities Management Systems Coordinator
Are you passionate about operational Facilities Management and digital innovation? Do you thrive on improving systems, shaping future technologies, and solving complex technical challenges? We are looking for a Systems Coordinator to join our FM Workplace Systems Team and play a key role in the development, improvement, and maintenance of our CAFM mobile solution and wider FM technologies across our UK estate. This is an exciting opportunity for someone who combines technical expertise with a genuine passion for operational FM and continuous development.
What You’ll Do
As a Systems Coordinator, you will lead and support the ongoing development of our CAFM platform (Planon), with a particular focus on mobile functionality and future digital solutions. Your responsibilities will include:
* Leading the improvement and maintenance of our CAFM mobile solution to meet evolving operational and user needs
* Supporting the design, development, and implementation of future FM technologies and digital tools
* Managing and optimising system configurations, integrations, and workflows within Planon and related platforms
* Analysing, diagnosing, and resolving technical and functional issues to ensure system stability and performance
* Translating operational and business requirements into technical specifications and system solutions
* Collaborating with FM teams, stakeholders, and suppliers to deliver practical, user-focused solutions
* Driving continuous improvement through automation, innovation, and process optimisation
* Supporting system upgrades, releases, testing, and documentation
* Promoting best practice in data quality, governance, and system usage across the estate
* Acting as the subject matter expert for CAFM systems and mobile technologies within the FM function
What We’re Looking For
We are seeking someone who is technically capable, proactive, and genuinely enthusiastic about Facilities Management and digital transformation. You will need to balance technical detail with operational reality and be motivated by improving systems and empowering users through technology.
* Ideally 2+ years experience translating business or client requirements into technical solutions
* Experience with CAFM systems (Planon desirable) or similar FM/asset management platforms
* Experience or interest in mobile solutions and digital tools within FM
* Knowledge of data management, system configuration, and integrations
* Experience with JavaScript or similar technologies (highly desirable)
* Background in Estates, Technical Services, or FM environments (desirable)
* Excellent problem-solving and communication skills
* Ability to work independently while contributing effectively to a team