About the Role:
We are currently looking for a highly organised and proactive Scheduler to join our team based at Sapphire House in Milton Keynes. This is a pivotal role where you’ll be responsible for the coordination and scheduling of daily work activities for a team of operatives, ensuring that workloads are balanced, emergencies are handled efficiently, and customer satisfaction remains a top priority.
This position offers an excellent opportunity to build on your planning or logistics experience in a busy, fast-paced environment where no two days are the same. You’ll play a key role in supporting both our operatives on the ground and the residents we serve, helping to deliver a high-quality and efficient service every day.
Role Details:
1. Location: Milton Keynes (Sapphire House, office-based)
2. Hours: Monday – Friday, 8:00 AM – 5:00 PM
3. Salary: £27,250 per annum, with progression opportunities available
4. Contract: 12-month Fixed Term Contract (FTC)
Key Responsibilities:
5. Efficiently schedule and allocate daily work for up to 20 operatives, ensuring full and productive diaries
6. Manage emergency works and ensure response targets and KPIs are consistently met
7. Liaise with supervisors to arrange inspections and respond to variations as needed
8. Deliver outstanding customer service to residents and clients, handling enquiries and issues professionally and promptly
9. Collaborate with colleagues to achieve daily and weekly workload allocation targets
10. Maintain accurate records and utilise scheduling systems effectively to monitor progress and performance
What We’re Looking For:
11. Previous experience in a planning, scheduling, or logistics role – ideally in a fast-paced environment
12. Strong communication skills, both verbal and written, with a professional and empathetic approach
13. Excellent multitasking abilities and a calm, solutions-focused mindset when working under pressure
14. Good IT skills and familiarity with scheduling systems or CRM software
15. Experience within construction, housing, or property services is advantageous but not essential
16. A team player who is motivated, reliable, and committed to providing a high standard of service
If you’re someone who thrives in a structured role, enjoys problem-solving, and wants to be part of a supportive and driven team, we would love to hear from you.
To apply, or for more information, please contact Leah Seber at Build Recruit.