MISSION
'The role is responsible for performing sales administration activities within sales and commercial processes. This involves working with relevant teams for order-to-cash management processes within the area of responsibility, and maintaining pertinent data integrity and security within the company's information system. Further, the role entails providing optimal territory allocation to sales teams, developing and updating product catalogues and sales conditions, administering sales force resources, and providing accurate client remunerations. Finally, the role demands monitoring sales performance of individual agents and sales force team, calculating commissions and incentives, and preparing reports for informed decision-making.
MAIN RESPONSIBILITIES
1. Works with relevant teams and departments (e.g., Customer Service, Logistics, Finance) for order-to-cash management processes;
2. Handles and upholds the integrity and security of data within the company's information system (e.g., customer, product master data, contractual agreements, remuneration, incentive schemes, etc.), and provides accurate and consistent flow of information from corporate headquarters to country offices;
3. Works closely with relevant sales teams for providing the assigned optimal allocation of territories, districts, and areas to sales team, properly distributing workloads, commissions and sales targets;
4. Develops and updates a comprehensive catalogue of products, along with corresponding sales conditions for various market channels, ensuring information remains current and providing timely updates to sales force;
5. Administers sales force resources, encompassing management of car fleet and mobile phones;
6. Regularly monitors and calculates payments or remunerations owed to clients at the end of a term, ensuring accuracy and compliance to contractual terms;
7. Regularly monitors sales performance of individual agent and sales force team, accurately calculating commissions and incentives based on their achievements;
8. Monitors the effectiveness of sales force and the impact of incentives programs, drawing relevant insights from performance metrics;
9. Conducts ad hoc analyses and compiles statistics related to the above sales metrics, extracting key insights and crafting comprehensive reports to support decision making.
GENERAL SKILLS
Collaboration & Partnership Communication & Impact Problem Solving & Decision Making Leading People Planning & Managing Priorities Big Picture & Vision Customer Orientation
TECHNICAL COMPETENCIES
Contract Management - Foundational Knowledge Sales Administration - Full Knowledge & Application Sales Technologies & Tools - Full Knowledge & Application Sales Metrics & Analytics - Full Knowledge & Application
BUDGET / PEOPLE RESONSIBILITIES