AEP Ltdis seeking an organised, proactive, and customer-focusedService Coordinatorto support our busy Service Department. If you thrive in a fast-paced environment and enjoy coordinating people and processes to deliver excellent service, wed love to hear from you. What Youll Be Doing: * Scheduling and planning engineers work in line with service schedules and ongoing projects. * Handling customer enquiries, processing orders, and preparing quotes and pro-forma invoices. * Coordinating service visits, breakdown responses, and remedial works. * Managing job documentation, including job sheets, waste transfer notes, and service reports. * Liaising with customers to book appointments, handle objections, and sell services where appropriate. * Using SAP to maintain service schedules, update equipment records, and process job completions What Were Looking For: 1. Excellent organisational and time-management skills. 2. Strong communication and customer service abilities. 3. Confident working with schedules, diaries, and administrative systems.
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