Lewes, East Sussex, United Kingdom (Hybrid)
Job Info
* Job Identification 2959
* Job Category Human Resources & Organisational Development
* Posting Date 03/29/2026, 11:00 PM
* Apply Before 04/12/2026, 10:59 PM
* Locations County Hall, Lewes, BN7 1UE, GB (Hybrid)
* Enable Applications Yes
* Working Hours 37
* Salary From 25,185
* Salary To 25,583
* Working Pattern Full Time
* Contract Type Permanent Contract
* Number of Openings 1
Job Description
Are you passionate about supporting people secure their financial future? Join our Payroll & Pensions Administration team and play a key role in supporting the retirement process. If you're detail-oriented, proactive, and ready to make a difference, we want you on our team!
The successful candidate will support a range of tasks, including managing the Pension Hub inbox and responding to queries from both internal and external parties. The role involves communicating effectively with members and carrying out various pension-related activities such as processing opt-ins, opt-outs, and contribution queries. You will also provide completed forms to the Pensions team and liaise with them where necessary. In addition, you may be required to review data quality and ensure it is reported accurately.
The successful candidate will need to have the following:
* An understanding & willingness to learn about the pension’s environment, keeping themselves up to date on legislation changes.
* Strong customer service orientation delivering within the organisations service standards.
* Proficient in Microsoft Office, particularly Excel, and pension administration systems.
* Ability to work both independently and as part of the Pension Hub team.
To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
Please download the Job Description and Person Specification for more information.
For guidance on how to write an application see our how to apply page and our statement on the use of AI.
Interviews will be carried out via Teams and will commence w/c Monday 20 April 2026.
Candidates who meet certain criteria are given priority when we shortlist. See ourpriority status page for details.
Enjoy a collaborative work environment and a chance to truly impact people's lives by ensuring accurate and consistent member data.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
For any queries regarding the role, please contact Daniel Gibson via Daniel.Gibson@eastsussex.gov.uk .
For a team that supports you, choose East Sussex!
About Us
Additional Information
Your starting salary will be pro rata if the above position is part-time or term-time only.
If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go toWork in the UK - GOV.UK (www.gov.uk) .
If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.
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