Scheduling Operations Planner
Salary: £28,300 (pro rata)
Hours: 37 hours per week
Location: Southampton
Contract Type: Full-time, Temp- Perm
About the Role
We’re looking for a proactive and customer-focused Scheduling Operations Planner to join a busy and collaborative team based in Eastleigh. In this role, you’ll coordinate the daily workload of trade operatives, ensuring all repairs and maintenance jobs are booked efficiently, with maximum productivity and minimal travel.
You’ll use a dynamic scheduling system to manage appointments and help ensure that customers receive timely, high-quality service — every time.
Key Responsibilities
Plan and schedule responsive, planned, and cyclical maintenance jobs
Use a scheduling system (Total Mobile Optimise) to maximise daily efficiency
Minimise travel time and downtime for operatives
Work closely with trade operatives, internal colleagues, and customers
Prioritise vulnerable customer needs and health & safety considerations
Adapt quickly to real-time updates and changes in the schedule
Contribute to ongoing improvements — we’re always looking to do better, not just maintain the status quo
What You’ll Bring
Previous experience in scheduling, coordination, logistics or similar
Good IT and systems knowledge, ideally with scheduling software
Excellent organisational and multitasking skills
Strong communicator with a customer-first mindset
Enthusiastic, flexible, and solution-focused approach
Ability to work well under pressure and in a fast-paced environment
What You’ll Get
A competitive salary of £28,300 PA
37 hours per week, with a supportive team environment
The chance to make a real impact on customer satisfaction and service delivery
Opportunities to contribute ideas and shape how things are done
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer