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Client:
Mears
Location:
Blackwood, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
ce6b50ba3f6c
Job Views:
5
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
About the Role
As a Continuous Improvement Manager within our Caerphilly branch, you will be responsible for day-to-day management and delivery of our responsive repair service in the Cardiff location. Responsible for meeting all Key Performance Indicators and delivery of innovation and continuous improvement within the areas of responsibility. There is a responsibility for operatives and subcontractors.
* To monitor and control all work undertaken within either a geographical or property type contract area undertaking pre and post inspection as required.
* To mentor Operatives and Trainees ensuring all Health & Safety guidelines are met.
* To monitor progress and completion of works from the Operatives and Sub Contractors within the requirements of the term briefs.
* To manage the use of Operatives and Sub Contractors, ensuring that they comply with Company standards of work performance, customer service and Health & safety procedures.
* Management of Operatives and Sub Contractors so as to maximise contract performance against KPIs, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value.
Role Criteria:
* Experience of working in Social Housing
* Experience of supervising Operatives and Subcontractors
* Knowledge of Repairs Maintenance
* Excellent communication skills
* People management skills
* Negotiating skills
* Trade, management or health and Safety qualification would be desirable
Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.
To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months, and have less than 9 points.
Benefits we can offer you
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
* Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
* Family friendly policies
* Access to EAP Counselling sessions
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