Luxury Brand Ambassador – Part Time 4 days - Selfridges Trafford Park, Manchester
5 days ago – Be among the first 25 applicants.
About The House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the Role
We are seeking a Luxury Brand Ambassador for our Creed counter in Selfridges Trafford, Manchester, with a passion for luxury, the drive to make a difference, and the desire to shape the future of our business. This is a part‑time role: 4 days, 30 hours per week.
As a Luxury Brand Ambassador you will uphold the brand's prestige and deliver an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key Responsibilities
* Product Knowledge – Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
* Sales Excellence – Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
* Customer Service – Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
* Visual Presentation – Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills & Experience Desired
* Exceptional communication and interpersonal skills.
* Proven experience in luxury retail or a similar customer‑facing role.
* Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
* Goal‑oriented with a track record of meeting and exceeding sales targets.
* Ability to work effectively in a fast‑paced environment.
* Flexibility to work weekends and holidays as needed.
* Passion for fragrance or beauty products is a plus.
Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Benefits
* 32 days paid annual leave (pro rata for part‑time employees)
* Monthly competitive commission structure
* Extra day off for your birthday
* Product allocation with discounted rate
* Clothing allowance
* Contribution into company pension
* Career progression & Training
* Length of service rewards
Additional Information
Job location: Selfridges Trafford Park – Manchester.
We are an equal opportunity employer. Candidates from all backgrounds are encouraged to apply.
Due to a high level of applications, we will only contact candidates we feel are best suited for this role. Thank you for your understanding.
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