Senior progression coach

Join Us and Help Shape Brighter Futures At Depaul UK, we believe in people’s potential — and we take action every day to help unlock it. Whether you’re supporting young people directly or strengthening our organisation behind the scenes, your work will create real, lasting impact. About the Role Lead change. Empower young people. Deliver real outcomes. Join us as a Senior Progression Coach and take the lead in supporting young people facing homelessness to build resilience, secure housing, and access meaningful opportunities. You’ll manage a small caseload while coaching and developing a team to deliver high-impact, person-centred support grounded in a strengths-based, therapeutic approach. We’re looking for a confident leader with experience managing people, caseloads, and risk in fast-paced community settings. You’ll be skilled in safeguarding, partnership working, and driving outcomes—bringing energy, empathy, and accountability to everything you do. If you’re passionate about inclusive support, thrive on collaboration, and want to shape a service that creates lasting change, this is your opportunity to step up and make a difference. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key Deliverables • You will fully understand the requirements of the outcomes-based contract • You will support your team to identify, record and evidence outcomes promptly as per contract requirements • You will support all clients (directly or indirectly) to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities • You will ensure work is recorded accurately and in a timely manner on our client database, Inform • You will complete regular supervisions, appraisals, caseload reviews and team meetings with the coaches you supervise and engage in supervisions with your own line manager • You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in Depaul’s Policy and Procedures • You will carry a small caseload of clients and ensure each client receives person-centred, tailored support • You will ensure every client in the service has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed • You will deliver one-to-one support in the local community and will occasionally facilitate group work • You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of Depaul clients in accordance with data protection and information sharing protocols • You will be flexible, reflective and creative in your engagement with clients and personalise your support to them • You will involve clients in the decisions made about them and encourage participation in Depaul’s wider community programme of activities • You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team • You will proactively engage with internal and external Evaluation teams to improve the service delivery • You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times • You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager What we are looking for from you – Person Specification When completing your application form please address all the points set out below. • Experience of managing a team and supervising the work of others • Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities • Experience of managing a caseload • Experience of lone working in the community • Experience of keeping records continuously up to date and accurate, logging information in a timely manner • An understanding of and commitment to working in a strengths-based way • Experience and understanding of Risk Assessments and Support Planning • Good literacy, numeracy and IT skills • Experience and understanding of safeguarding requirements and procedures • Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination • Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working and partnership building • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners What You’ll Receive • Tailored training and development • Flexible working options where suitable • 26 days annual leave, rising with service • Family‑friendly leave policies • Pension scheme with employer contributions up to 7% • Employee Assistance Programme with 24/7 GP access • Discounts across retail, travel, food, fitness and more • Cash health plan for you and your family • Death‑in‑service benefit • Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.