Data Quality & BI Analyst
Full time, permanent
We are looking for a Data Quality Analyst to join our Fleet, Network & Terminal Efficiency team in Ipswich, supporting Global HQ during a major digital transformation. You will carry out data quality investigations, analysis and reporting across global systems, working closely with IT and business teams to ensure trusted, scalable platforms.
How you will help us and what you can expect
Data Quality & Investigation:
1. Investigate technical data quality issues across multiple BI products and source systems
2. Analyse data anomalies and inconsistencies, working with IT and business teams to identify root causes
3. Support the development and maintenance of data quality monitoring tools and dashboards
4. Proactively identify recurring issues and improvement opportunities
BI & Data Analysis
5. Support the development and enhancement of Power BI reports, with a strong focus on data validation and quality
6. Perform ad-hoc data analysis using Power BI and Excel to support investigations and decision-making
7. Assist with report testing, validation and release activities
8. Contribute to the consolidation, redesign and optimisation of existing BI reports as-well as creation of new ones
Requirements & Stakeholder Support
9. Support requirements gathering and refinement with business users and IT teams
10. Assist with translating business questions into analytical or reporting solutions
11. Provide structured input into specifications, testing scenarios, and feature validation
12. Support documentation of BI products, data sources, usage guidelines
Operational Support
13. Assist with recurring operational tasks, report checks, technical monitoring and data quality follow-up actions
14. Support training sessions and user assistance during global rollouts
15. Maintain clear, accurate and up-to-date documentation for reports, data sources and processes
Skills and experience you’ll bring to us
16. Data Quality & Investigation: Strong analytical and investigative mindset with a logical, systems-thinking approach. Proven ability to analyse and identify data anomalies, inconsistencies and root causes across complex datasets, interconnected processes and multiple source systems.
17. Power BI / Excel: Proficient in Excel (Formulas / Pivot Tables), with advanced user experience in Power BI. Basic experienced building BI reports is desirable.
18. Collaboration: Ability to work cross-functionally with business stakeholders and IT teams, supporting investigations, requirements, testing and related activities.
19. Communication: Strong written and verbal communication skills, with the ability to document findings, support training and explain data related topics to non-technical users.
20. Shipping Industry Knowledge: Ideally 2+ years of experience in the shipping or logistics industry, with an understanding of related business processes and MSC systems.
What we offer
21. Competitive salary
22. Private Health Care for everyone from day 1 (non-contractual)
23. Generous pension scheme
24. Life Assurance – 4x salary
25. 22 days + a day to take on Christmas Eve or New Year’s Eve
26. Free parking
27. On-site artisan restaurant
28. Discounted gym membership
29. Cycle to work scheme
30. Flu vaccines and eye care vouchers
31. Buy or sell holiday scheme
32. Christmas club saving
33. MSC Cruises friends and family discount
34. Full induction day and training provided
35. Learning and development opportunities
36. Dress for the day policy/modern office environment