Operations Manager Dumfries & Stewartry ?? Based across two local office locations ?? Full-Time | Permanent A well-established local business is looking for an experienced Operations Manager to oversee the daily running of its customer service and sales functions. This is a key leadership role, focused on driving performance, ensuring regulatory compliance, and supporting the development of a high-performing, customer-focused team. Key Responsibilities: Lead and manage daily operations across two sites Oversee workload, task allocation, and service standards Support staff development, training, and performance reviews Maintain compliance with internal policies and regulatory requirements Manage customer complaints and credit control procedures Drive process improvement and operational efficiency What Youll Bring: Experience in operations or team management roles Strong organisational and people leadership skills A proactive and solution-focused mindset Confidence handling compliance, training, and audits Ability to work across multiple locations Apply now to play a central role in supporting growth and operational excellence.