Overview
Do you recognize yourself when you enter one of our stores? Do you love talking about athletic sneakers and apparel as much as collecting them? If so, you might be the perfect fit for our team. We are looking for passionate individuals who enjoy sharing their enthusiasm with Customers, can start natural and friendly conversations, and adapt to different customer needs. Working as part of a team, you will also have opportunities to develop your individual skills on the sales floor. Your success will be measured through personal and productivity goals, as well as your ability to provide an exceptional in-store experience to every Customer.
Qualifications
* 0-3 years of retail experience
* Confident and comfortable engaging with customers to deliver an elevated experience
* Motivated by enthusiasm for interacting with customers and athletic products
* Ability to initiate and complete tasks independently
* Flexible availability, including nights, weekends, and holidays
Responsibilities
* Ensure high levels of customer satisfaction by being knowledgeable about all products and collaborating with co-workers to provide excellent sales service
* Achieve sales, customer experience, and operational goals
* Maintain personal and team productivity targets
* Engage with customers by asking open-ended questions to assess their needs
* Learn and share expertise on products and trends to meet customer needs
* Stay informed about current and upcoming products and trends
* Contribute to a positive and inclusive work environment
Benefits
* Hourly rate from £10.00 to £13.65
* 28 days holiday plus an extra day per year for the first 5 years
* Associate discount of 30-50%
* Access to Hapi App with discounts and prize draws
* Employee Assistance Program via Retail Trust
* Company sick pay scheme
* Opportunities for head office internships
* Striker Ambassador Programme
* Development opportunities
Address
7 The Liberty Center
Romford, UK
Postal Code: RM1-3RL
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