Pin Point Recruitment is delighted to be working with a forward-thinking national property services company that is rapidly growing its modern contact centre in Colchester. We’re currently seeking a motivated Team Performance Manager to lead and inspire a sales team in a dynamic, tech-driven environment.
If you have leadership experience from any customer-focused sector—retail, hospitality, estate agency, or beyond—and want to step into a role that combines coaching, performance management, and team development, this is a fantastic opportunity.
About the Role:
As Team Performance Manager, you’ll take charge of a team of up to 10 sales agents, driving their performance while fostering a positive, accountable, and supportive culture. You’ll play a pivotal role in coaching, mentoring, and delivering tailored development to help each individual reach their potential.
Team Performance Manager Key Responsibilities:
Lead your team to consistently achieve and exceed sales targets and KPIs
Create and maintain a high-energy, results-driven environment
Deliver one-to-one coaching and team training sessions
Manage regular performance reviews and team meetings
Ensure excellent customer service and compliance standards
Support new starters through a thorough onboarding process
Collaborate with regional stakeholders to align team and business objectives
Adapt to evolving technology, including AI and digital tools
Team Performance Manager Working Hours:
Monday to Friday: Shifts primarily between 9am–6pm
One week per month on later shifts from 11am–8pm
One Saturday in every three (with a day off in lieu)
Team Performance Manager What We’re Looking For:
Proven leadership or management experience in any sector
Commercially aware with a passion for driving team success
Excellent communication and coaching skills
Results-oriented mindset with a proactive attitude
Comfortable working in a fast-paced, digital environment
What’s in it for You?
Uncapped 10% commission override on your team’s performance
Regular social events, team days out, and company functions — including trips abroad
Clear career progression within a national organisation
Comprehensive induction and ongoing leadership development
Work with cutting-edge technology in a modern office
Join a company that puts people first and celebrates success
If you’re ready to take the next step in your leadership journey and make a real difference to your team’s success, Pin Point Recruitment wants to hear from you.
Apply now to become the next Team Performance Manager in Colchester.
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