Location: Buckinghamshire County Wide
Overview
We are looking for a Traffic Regulation and Administration Officer to join the team and support us in delivering highway restrictions across Buckinghamshire.
About us
Our Communities directorate work across the county to deliver a number of the key customer facing services that our residents, businesses and visitors rely on every day. This includes collecting and disposing of waste, maintaining highways and managing country parks, leisure facilities, museums, theatres and libraries, as well as developing our cultural strategy. The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture.
We are looking for enthusiastic, ambitious and committed individuals to join our team and help make Buckinghamshire a great place to live, work and visit. This is an exciting time for us, as we continue to bring together many of the place based services that have previously been run by different authorities. We manage services through a combination of direct delivery, contract management and commissioning, as well as through our key partnerships. As part of the function, you will join us on our journey of continuous improvement. Whether that’s through developing strategies and ways of working, or delivering services on the ground – every person in Communities is a valued member of the team.
Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.
About the role
Key accountabilities of the role will include, but not be limited to:
1. Provide support and assistance and ensure that enquiries relating to proposed and pending restrictions are responded to.
2. Ensure own knowledge and skills are kept up to date, including awareness of relevant legislation and Council policy, so that correspondence and enquiries are considered and responded to accurately and consistently.
3. Assist the Traffic Regulation Manager and other members of the team in consultations and the legal process in amending or introducing new restrictions, including monitoring and implementation of lines and sign refresh to ensure Orders are as accurate as possible.
4. To provide support to the Traffic Regulation Manager and others within the service to ensure compliance with business plans, processes, and procedures.
Any-Desk:
As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.
About you
5. You have a knowledge and a good understanding of Traffic and Highway Law/Traffic Regulations.
6. You must be able to work flexibly to respond to service demand including carrying out site visits where required.
7. You are customer-focused
8. You must be resilient, and able to demonstrate the ability to deal with sensitive and difficult information.
9. You must be able to demonstrate the ability to prioritise a varied and challenging workload.
10. You will possess excellent communication skills and accurate attention to detail.
11. You'll ideally have knowledge of digital parking systems.
12. You promote self-development and are able to effectively manage priorities, often with conflicting demands.
Please refer to the job summary attached for full details.