Are you organised, proactive and can you always find Wally? If so, we want to hear from you today!
We are looking for a full-timeOffice Managerto lead our growing admin team in our Plymouth Head Office.
Why join our team?
We believe it is vital to look after our employees just as much as we do the people we support. You will always be able to speak to someone who will coach you and provide a space for reflection. You will join a team of professionals who look out for each other and ultimately, work together creatively to achieve the same goals.
* Salary – £28,000.00 per annum.
* Office based
* Annual Leave – 28 days per year
* Company pension
* Full induction and on-going paid training
* Access to discounts with a variety of retailers
* Access to Medical Cashback Plan (after successful probation)
* Membership to an Employee Assistance Programme
* Ongoing professional and personal development
* Career progression
About us
We support adults and young people with Learning Disabilities and Autism who can present with complex needs and/or behaviours that challenge to live in their own homes in the community. Weare a friendly and compassionate, person-centred company with significant experience in developing individual packages of support.
We believe:
* Everyone should have deep, caring and meaningful relationships in their life.
* Everyone has the right to develop and grow.
* Everyone has the right to a safe place to live that they can call home.
* A service should be designed around the person.
* Creativity and thinking outside of the box is paramount to developing bespoke services for people.
About you
You will:
* Take pride in the work you produce.
* Be willing to go the extra mile.
* Have proven experience in leadership.
* Hold excellent communication skills, both oral and verbal.
* Be able to problem solve.
* Have the ability to work independently using your own initiative.
* Be self-motivated, flexible and reliable.
* Be able to prioritise tasks and ensure completion to strict deadlines.
* Be able to multitask and work under pressure.
About the role
We are looking for our Office Manager to:
* Oversee all administrative operations, including document management, communications, and ordering.
* Maintain and update templates, forms, and process documents to ensure consistency and efficiency.
* Ensure that administrative procedures meet Care Quality Commission (CQC) and company standards.
* To collate data using a wide range of reports and spreadsheets.
* Coordinate office logistics such as meeting schedules, resource bookings, and internal communications.
* Organise and lead with office socials, team building, birthday and work celebrations.
* To be an advocate for staff’s CPD, highlighting skill gaps in the administrative team with the aim to promote career progression.
* Serve as the first point of contact for administrative queries internally and externally.
* Preparing and proof-reading all written documents such as contracts, letters, emails etc.
* To lead safer recruitment practices (DBS and reference checks).
* To be able to research providers and find favourable, competitive prices regarding hotel bookings, services and company property purchases.
* To be able to implement new ways of working.
* To be able to build a healthy, professional and productive working environment.
* To enhance work-place culture within Plymouth – Head Office.
* To answer all telephone calls and emails politely, professional and respectful.
* To liase with the HR department.
* To attend meetings when required to take detailed and accurate minutes.
* To be responsible for creating open channels of communication interdepartmentally and ensuring compliance across all administrative job roles and responsibilities.
* To complete all management duties relating to the administrative team, such as conducting effective performance reviews and holding regular one-to-one meetings.
Skills required
Essential
* At least 2 years’ experience in office management or a senior administrative role.
* Experience coordinating recruitment activities and supporting onboarding.
* Experience handling training databases and online portals.
* Excellent organisational, multitasking, and prioritisation skills.
* Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
* High level of accuracy and attention to detail, especially in written documents.
* Strong communication and interpersonal skills.
* Ability to work independently and respond effectively under pressure.
Desirable
* Familiarity with CQC compliance or regulated sector administration.
* Proven ability to lead teams and implement process improvements in an office setting.
* Experience with Care Skills, Skills for Care, BrightHR and Share Point.
* Level 3 Business Admin or CIPD Level 3.
* Good sense of humour.
Full training will be provided through Seco Supports’ induction programme and online learning.
Full referencing and a full enhanced check of the Disclosure Barring Service (DBS) will be required for this position.
If you want to join our organisation and truly make a difference to people’s lives, please complete an application. We look forward to hearing from you.
Closing Date: Friday 25th July 2025
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