Application Deadline: 8 February 2026 Department: Fundraising, Comms & Engagement Location: Fleet Compensation: £13.69 / hour Description Contract: Zero Hours Contract Salary: £13.69 p/hour Location: Fleet, Hampshire Closing date: Sunday 8th February 2026 Interview date: 11th and 12th February 2026 Charity shops are the in-place to shop and in 2026 and we want you to join us at our store in Fleet, Hampshire! By joining our team, you will be a part of establishing this shop within the local community and keeping people and their pets at the heart of everything that we do. More about the role Our shops are buzzing hubs in the heart of their communities loved by our fantastic customers and supported by generous donations. Every purchase helps us continue our vital work, caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. As a Standby Shop Assistant, you will step in to provide essential support to our instore teams, ensuring we have enough cover to keep our shop running smoothly. You will assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful. This is a zero-hours, which means your hours will vary based on the shop’s needs. We are committed to paying the Real Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay. If you are excited about making a difference in a busy, supportive environment, we would love to hear from you! Internally, this role is known as a Standby Shop Cover Supervisor. About you We are looking for someone who: · Has previous experience working in a retail environment. · Is proficient in cash handling and reconciliation. · Has supervisory experience. · Thrives in a customer-facing environment. · Possesses computer literacy and administration skills. It would also be great if you have experience: · Managing volunteers. How to apply Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.