Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate:£12.82
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil. You'll be talking over the phone to customers with various mobile tech-related queries. You might help with simple device questions or more complex issues to keep customers connected with their loved ones. Every day brings new challenges.
You don’t need specific experience to join us. If you’re naturally helpful, calm, and good at building relationships – we can train you on the rest.
We understand life is dynamic, so this role offers flexibility. We’ll support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 at 9 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded by EE.
* Market-leading paid carer’s leave, up to 2 weeks for those caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents regardless of how they grow their family.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Support for your career development. We’re committed to helping you achieve your goals.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage for you and your family.
We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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