Job Description
Lead with Legacy. Inspire with Joy Giving Things- Join the Magic of Christmas at Fortnum & Mason
Having delivered the spirit of Christmas 318 times to the farthest-flung corners of the globe, the team at Fortnum & Mason is on hand to provide exceptional service through multiple-channels, at the most memorable time of the year. Whether you're making your first journey or fiftieth, a trip to Fortnum & Mason is always an occasion to remember. After all, extraordinary food and drink, joy-giving things, and exceptional service have been the order of the day at 181 Piccadilly since 1707.
What You'll Do:
* Deliver exceptional customer service with charm, confidence, and care
* Share expert product knowledge to inspire and delight our customers
* Maintain impeccable presentation standards across the shop floor
* Support daily operations, including stock management and merchandising
* Create a welcoming and elegant environment that reflects the Fortnum’s legacy.
What We're Looking For:
1. Experience in a fast-paced environment in a similar role
2. Proven ability to deliver excellent customer service
3. A friendly warm approach with great people skills
4. Flexibility to work various shifts, including weeken...