IT Support & Infrastructure Analyst - £35,000 - £45,000 (depending on experience) - On-Site (FTC) Overview We are looking for a capable IT Support & Infrastructure Analyst to join a busy, fast-moving technology team. This role is focused on delivering reliable, high-quality technical support across the organisation, ensuring users, systems, and infrastructure operate efficiently and securely. Alongside day-to-day support, you will also contribute to ongoing improvements, upgrades, and wider IT initiatives. ________________________________________ Skills & Experience * Strong background in IT support, with 5+ years' experience, including time spent in a 2nd Line Support / Service Desk environment * Experience working within a professional services or corporate environment, supporting a user base with high service expectations * Experience contributing to infrastructure projects such as upgrades, rollouts, or migrations * Hands-on technical experience across Microsoft technologies (Microsoft 365, Windows 10/11, Windows Server) * Knowledge of Active Directory, permissions, and user account administration * Excellent troubleshooting skills with a structured, analytical approach * Ability to manage a varied workload and prioritise effectively * Flexible and adaptable, with a proactive approach to meeting deadlines * Comfortable working both independently and within a collaborative team * Strong communication skills with...