Salary: £50k - £60k
This is a fantastic opportunity to drive continuous improvement across an organisation's Operational processes.
We are looking for a talented individual with exposure to supporting a finance/business systems landscape in the past (ERP, EPM, HR, etc), who is now keen to move into a more holistic role.
The core focus of this role involves proposing developments across operational processes and controls for business systems landscape, including HR and Financial Reporting solutions.
* Key Responsibilities:
* Analyse ticket trends to find opportunities for process or control improvement across Workday HR and Tagetik EPM.
* Create and maintain training documentation for business applications processes & controls.
* Monitor issue ticket tracker and adhere to ITIL principles to resolve or escalate requests.
* Collaborate with IT, Finance, HR, and wider functions to assess incidents and bridge the gap between these departments and Operations to translate business requirements.
Required Experience:
* Several years of experience supporting a business systems landscape from a BAU / Operational perspective (i.e. resolving and triaging support tickets).
* Robust stakeholder management skills and comfortable liaising with individuals from various departments (Finance, HR, IT, Operations, etc).
* Strong Finance expertise either through an Accounting qualification or qualified by experience.
* Exposure to ITIL best practice principles.
This position is ideal for someone who wants to take their career to the next level.