Overview
We’re looking to hire a Security Service Engineer to our team here at Chubb Fire & Security across Bedfordshire, Buckinghamshire, Cambridgeshire and Hertfordshire. Key to this role is experience in CCTV, Intruder and Access Control. We specialise in the design, development, supply, installation, and commissioning, through to full life support of complex integrated systems, which meet the most stringent demands. The company are the industry leaders and are proud of our impressive track record.
Salary
Base up to £37.5K + OTE
Benefits
* 25 days holiday, plus bank holidays
* Company Vehicle option for private use
* Stable, long-term work with a leading national business
* Working on a localised patch no more travelling long distances
* Sales referral incentive scheme
* Employee Referral Scheme (£1000)
* Company Pension Scheme (4% employer contribution)
* Life Assurance (4 x Basic Salary)
* Uniform, all PPE, tools and ongoing training provided
* Travel Time Scheme
* A Central Benefits Platform offering a wide variety discounts
* Health & Wellbeing Resources
* Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
Responsibilities
* Provide first line remedial reactive service and routine maintenance activities to all company and third-party products in use, throughout the local region.
* Assist in providing commissioning and installation support for project works if required.
* Repair, maintain and service systems in accordance with company procedures, engineer instructions and specific system specifications.
* Ensure client satisfaction in all aspects of installation, maintenance, and service visits prior to leaving site; project a high level of Quality Customer Service.
* Be available for standby on a call-out rota, as required within the team.
Training
Training will be provided through various means for the right candidate, including external and internal formal courses, and mentoring. Experience in any of the above disciplines is desirable and beneficial, with the ability to demonstrate good fundamental technical knowledge via formal qualifications, technical assessment or evidenced experience, required.
Goals And Objectives
* To provide first line Remedial Reactive service and Routine Maintenance activities to all the company & third-party products in use, throughout the local region.
* To assist in providing Commissioning and Installation support for Project Works if required.
Core Responsibilities
* To repair, maintain and service systems in accordance with the relevant company procedures, engineer instructions and specific system specifications.
* To ensure that the client is satisfied in all aspects of the installation, maintenance, and service visits prior to leaving site, and to always project a high level of Quality Customer Service.
* To be available for standby on a call out rota, as required within the team.
Candidate Requirements
* Good basic education and ideally a relevant qualification in the electrical/ electronic industry.
* Alternatively able to demonstrate in depth knowledge through assessment.
* Field Service Experience.
* Good standard of IT skills. (Computer Literate).
* Good level of Customer Service experience.
* IPAF, ECS, CSCS, Safety Passport holder, or similar would be beneficial.
* Full UK driving license
* Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Security and Investigations
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