Administrative Assistant & Exams
Mission of the Role
You're the organisational powerhouse who keeps the admin wheels spinning smoothly and the exams world running with ninja-level precision. From paperwork to policies, from room bookings to results, you're the guardian of processes, the protector of integrity, and the friendly face that keeps everything feeling human.
Core Responsibilities
Exams: Planning & Prep
* Stay clued-up on all exam rules, regs and updates - internal, external and everything in between.
* Keep fully compliant with all awarding body guidelines (because rules matter and chaos is overrated).
* Manage the secure handling of exam papers like they're top-secret treasure.
* Support and shape exam-related policies as they evolve.
* Team up with SEN leads to ensure access arrangements are flawlessly in place.
* Register students for exams with accuracy and calm efficiency.
* Liaise with finance so fees are sorted without drama.
Exams: Running the Show
* Train invigilators so they're confident, capable, and exam-session ready.
* Ensure every exam runs in line with official expectations, smooth, fair, no funny business.
* Coordinate timetables, rooms, equipment and staffing like the logistical legend you are.
* Handle all admin linked to exam sessions with sharp attention to detail.
* Support accessible exam arrangements on the day.
* Oversee secure storage and safe dispatch of completed papers (goodbye scripts, good luck grades!).
* Assist leadership in dealing with unexpected exam-day surprises.
* Compile and share reports for senior leaders, trustees and external bodies.
Exams: Results & Data
* Organise how students receive their results, big day energy included.
* Make sure results arrive securely and confidentially.
* Understand data tools and help present results in useful ways for staff and stakeholders.
* Manage distribution of certificates and maintain accurate long-term records.
Finance Bits
* Handle Access to Work claim admin.
* Order supplies because magic doesn't happen with empty cupboards.
* Support finance colleagues with day-to-day admin.
General Admin
* Send emails that are professional, kind, and aligned with the organisation's values.
* Help with marketing: newsletters, letters, social posts, etc.
* Support with keeping the website and social media fresh and engaging.
* Jump in wherever needed, teamwork makes everything better.
Reception
* Be the warm, friendly first point of contact for visitors and parents.
* Handle calls and enquiries like the communication pro you are.
* Ensure safeguarding procedures are followed when people arrive on site.
* Notice when something (or someone) doesn't look quite right and act accordingly.
* Pass on messages promptly and accurately.
Person Specification
Essential
Experience
* General administrative experience.
* Confident with phone and face-to-face communication.
* Experience working in an educational setting.
Skills & Knowledge
* Strong written and spoken communication.
* Excellent attention to detail.
* Confident planning, organising and prioritising.
* Good IT skills: Word, Excel and general office wizardry.
* Understanding of confidentiality, data protection and safeguarding.
* Ability to build positive working relationships.
Desirable
* Experience working with SEN and/or autistic learners.
* Experience with exams, awarding bodies or assessment systems.