Our excellent client in Tetbury is looking for a bright and enthusiastic individual to join their growing and super friendly team as an Administrator on a part time, permanent basis. Full training provided on role and company systems.
Duties
- Liaise between technicians and customers to arrange required work on customer premises.
- Communicate directly with customers via phone and email, handling quotes, invoices, credit card payments, and resolving queries.
- Coordinate daily work schedules by liaising with customers and technicians, booking jobs across the UK to fit both parties' schedules.
- Produce detailed worksheets for technicians, ensuring job requirements and schedules are accurately documented, including journey times and job durations.
- Respond quickly to job cancellations or unexpected changes, reorganising plans as necessary.
- Create certificates and reports for customers after job completion, based on requests.
- Book out parts for invoicing and ensure accurate stock record-keeping.
- Ah-hoc administrative tasks such as data entry, system updates, updating company system and spreadsheets up to date.
Key Attributes
- Previous admin/office experience ideal.
- F...