Overview
Service Engineer - Fire & Security Systems (Fire alarm, CCTV, Access Control, Intruder)
Location: Oxford
Salary: Competitive + Uncapped commission structure
Trinity are hiring a Service Engineer to join our dedicated team in the South of England. In the role, you will be providing maintenance and servicing of our clients Fire and Security systems. Working within a defined region of the United Kingdom, you will have the opportunity to obtain certifications in industry leading systems including Gent and earn through our engineering commission scheme.
Responsibilities
* Carry out all other necessary works required at customer premises in accordance with the Company’s quality standards.
* Effectively communicate with customers to ensure a good understanding of system and site status.
* Liaise with service administrators and other internal stakeholders to ensure our service commitments are met.
* Work to a planned service and maintenance schedule, emergency call out requirements. Issue remedial repairs and minor additions to existing installations in line with service administration guidance.
Systems you will work with
* Fire - Gent, Notifier, Advanced
* CCTV - HikVision, Avigilon, Dahua
* Intruder - Galaxy, Texecom
* Access Control - Paxton, Honeywell, Gallagher
Skills
* Experience in servicing and maintaining fire, security, CCTV and access control systems to relevant British Standards.
* Ability to identify all types of cable associated with fire detection and security systems, and to correctly test and terminate the cable ends in accordance with manufacturers’ instructions.
* A logical approach to system fault diagnosis and rectification.
* To always provide outstanding customer service.
* Excellent verbal and written communication.
Technical knowledge
* Understand the basic building services to test cause and effect of fire alarm interfaces.
* Comprehensive understanding of the causes and cures of fire, intruder, CCTV and access control problems, including ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems.
* Basic Electrical Safety training (ECA).
* Manufacturers training with a minimum requirement of Notifier and Gent equipment in respect of servicing.
What Trinity offers
We reward our employees with a competitive basic salary and the opportunity to earn more through an uncapped commission scheme, paid overtime and travel time. We also provide training to support and develop employees, with industry leading training programmes to help you excel and progress.
Total package
* Salary - Competitive in Industry plus uncapped engineer commission scheme
* Holiday - 23 days plus bank holidays
* Employee Discount Programme - Discounts and cashback across over 800 national retailers
* Pension scheme - Via Royal London
* Company vehicle - With fuel card
* Paid overtime and travel time
* Employee referral scheme – earn up to £2,000 for each employee you bring into Trinity
* Life Assurance
* Employee Welfare assistance programme
Equality and Vetting
Equal Opportunities in Practice We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
Additional information
IND1
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* Facilities Services
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