Join to apply for the Sales Account Manager - West London role at Hilti Group.
What's the role?
Are you a dynamic and versatile Sales Account Manager with the proven ability to nurture strong relationships and influence positive outcomes? As a Sales Account Manager, you will be the face of Hilti, the very foundation of our business and direct sales model, and part of our community of 350+ Account Managers in Great Britain alone. This field‑based role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
You don’t need construction industry experience to apply. We’re looking for someone who is collaborative, curious, driven, and passionate about delivering results and great customer experiences. Our training will cover the rest! You would be ideally suited to this role if you have customer‑facing experience in any industry and a solution‑oriented approach.
What You'll do
* You will be out and about in your designated region meeting your customers to understand their needs, before providing them with tailor‑made solutions.
* In addition to demonstrating our innovative products and state‑of‑the‑art software, you will develop ‘focus’ customers by building relationships and uncovering new business leads.
* You will be responsible for the operational, organisational and strategic account management of your sales area, fully utilising the best‑in‑class Salesforce CRM system.
What You’ll Bring
* Full, manual UK driving licence and willingness to travel; site visits to engage with customers Monday to Friday.
* Evidence of eligibility to work in the UK. Visa sponsorship is not available for this role.
* Proven Sales Account Manager or other sales experience, gained in any industry.
* Experience in an Engineering, Construction or Technical background is a plus.
* Solution‑oriented approach, with the ability to uncover customer pain points and needs to provide our best‑suited solutions.
* Shared values – commitment, teamwork, courage and integrity.
* Resilience and adaptability – comfortable meeting all levels of customers from a Site Operator to Managing Director.
* Drive, curiosity and a motivated approach to achieve success and overcome challenges, with a passion to learn, develop and grow.
* Excellent organisational skills and the ability to work autonomously to manage time and priorities.
What’s In It for You
* A competitive base salary and uncapped bonus potential.
* Extensive onboarding and training process and company‑wide events in Manchester.
* Incentives for best performers such as trips to New York City, Milan and Miami.
* Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
* 33 days holiday (incl. Bank Holidays) plus additional time off for your birthday and major live events, with the opportunity to buy additional days each year.
* Private healthcare, life insurance and wellbeing support.
* 6% pension contribution.
* Company vehicle and a fuel/charging card.
* Company laptop and mobile phone.
* High‑quality branded workwear.
* £2,000 reward for referring a successful candidate to Hilti.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose – Making Construction Better – we’re driven to keep learning, growing and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements and growth real through purpose, passion and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute.
If you need any support with your Sales Account Manager application, please contact gbcareers@hilti.com. We wish you the best in your application process. We are an equal opportunity employer and value the contributions of all our team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion or family status.
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