We are recruiting for a Divisional Director of Operations - Planned Care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Divisional Operations Director will work closely with the Divisional Director of Nursing and the Divisional Medical Director. You will be responsible for ensuring effective day‑to‑day operational management of the division.
The post holder will operate independently, taking responsibility for the daily senior management of operations, patient flow and the division’s performance including the delivery of performance standards, activity and CIPs. You will ensure that operational performance is optimised, and our services are engaged in continuous quality improvement, innovation and transformation.
We are looking for a highly skilled and experienced individual, with a demonstrate track record in operational delivery. You will have the ability to push the boundaries or innovation and quality of care, working in partnership with colleagues across the Trust and in our partner organisations.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
The post holder will provide senior, strategic, visible, clinical and professional leadership for operations across the Division.
Be accountable for delivering high quality, high performing services, within budget.
Provide clinical leadership that inspires, motivates and empowers within the Division.
Ensure the development and effective implementation of both national and local strategies and the achievement of service objectives within available resources.
To promote quality, innovation, productivity and performance that improve quality of care and patient outcomes, driving transformation through agreed improvement models to improve value for money.
Ensure the Trust’s objectives and patient safety requirements are fulfilled within the division.
To manage teams of staff within the division and participate in the on‑call rota.
About the Trust
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient‑led Trust where dedicated staff provide high‑quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
Work‑Life Balance
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
This advert closes on Monday 23 Feb 2026.
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