Location: Leicester with hybrid working Salary: £27,500-£30,000pa We are looking for someone to join our IT team on a 12 month FTC to provide operational user support for the Bank. This would be for user access management, fault management and system administration tasks for the Bank’s core software systems. You would act as a key liaison between internal business users and third-party providers of the Bank’s core software systems. If you have excellent attention to detail and are able to deliver work to a consistently high level of accuracy, then we would love to hear from you! About you For this role you will need the following skills and experience: Experience with Microsoft 365, Active Directory, networking fundamentals, and service desk tools Knowledge of hardware and operating systems Proficient problem-solving and troubleshooting abilities Ability to work under pressure and manage priorities Commercial awareness Good numerical skills Organised and efficient approach Good communication and interpersonal skills Able to work effectively as part of a team. What we offer 10% employer pension contributions Bonus Scheme 30 days’ holiday plus Bank Holidays Sell Holiday scheme Hybrid working policy as standard and other flexible working options welcomed Private Medical Insurance including optical and dental cover from day one Life Cover at 4x salary from day one Income Protection cover Salary Sacrifice Cycle to Work Scheme Salary Sacrifice Electric Car Scheme Interest-free personal loans for various purposes Perkbox membership (discounts on shopping, restaurants, cinema, and lots more) Enhanced Maternity and Paternity Pay policies Various learning and development opportunities available Free tea, coffee and milk Christmas and summer parties A Colleague Forum, a Wellbeing Team, Green Environmental Action Team, Charities Committee and numerous opportunities to give back to the community, and more … Diversity and Inclusion Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. We are committed to equal treatment of all colleagues and potential colleagues, including those with criminal records. If you are successful in your application for employment, we will carry out pre-employment screening including use of the Disclosure and Barring Service (DBS). For a full job description, please email [email protected] Thank you.