Administration Assistant Location: Walton-upon-Thames Salary: £24,000 – £26,000 (depending on experience) Hours: Monday to Friday, 9am – 5.30pm Free parking on-site | Office-based | Enhanced holiday | Supportive team Are you organised, detail-focused, and comfortable juggling a variety of tasks? If you’re looking to join a friendly and growing team where no two days are the same, this could be the opportunity you’ve been waiting for. We’re recruiting for a fast-paced business in Walton-on-Thames that works within an exciting and customer-focused sector. This role would suit someone with admin or customer service experience who enjoys variety and thrives in a collaborative environment. Reporting into the Admin Team Leader, you’ll play a vital part in keeping client projects moving smoothly from start to finish. Key Responsibilities: * Interpreting client questionnaires to accurately set up customer accounts and new jobs * Managing customer data and entering information into internal systems with a high degree of accuracy * Preparing, testing and dispatching equipment for client use (includes some light packing/unboxing duties) * Acting as a main point of contact for client enquiries via phone and email * Handling incoming queries, triaging them, and passing details to the relevant internal teams (sales or marketing) * Supporting the wider admin and operations team where needed What You’ll Need: * Strong Microsoft Office skills (particularly Outlook and Excel) * Excellent attention to detail – you’ll be asked to complete a short online data accuracy test * Friendly and confident communication style – phone and email * Good time management and the ability to stay organised in a busy role * A flexible approach – ready to adapt and pitch in as priorities change * Logical, methodical, and able to spot inconsistencies or errors in information * Experience in hospitality or customer-facing roles would be a bonus Why Apply? * Lovely team environment and office culture * Office-based with free on-site parking * Enhanced holiday entitlement * Team lunches and social events * Company pension scheme * Training and development in a growing sector What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords: Administrator, Customer Service, Admin Assistant, Office Support, Hospitality Admin, Walton-upon-Thames, Data Entry, Project Administrator, Full-Time Office Jobs, Surrey