Role: 3rd line IT Support
Location: Gillingham
Salary: £45,000
We are seeking a skilled and motivated 3rd Line IT Support Engineer to join our dynamic and growing IT team.
This is a hands-on technical role that involves providing high-level support across a variety of systems and technologies within our group, including travel to multiple sites. If you're passionate about troubleshooting, infrastructure support, and enjoy working in a varied environment - we want to hear from you!
Key Responsibilities
* Provide 3rd line support for users.
* Troubleshoot and maintain Windows Server environments (2012-2022).
* Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online.
* Support and maintain Active Directory, both on-prem and in Azure.
* Configure and troubleshoot networking protocols (TCP/IP, DNS, DHCP, VPN, VLANs).
* Administer and support Cisco Meraki infrastructure - firewalls, switches, and WiFi.
* Manage and support virtualised environments using Hyper-V.
* Support Windows 10/11 desktop OS environments and end-user systems.
* Maintain clear documentation of systems, procedures, and issue resolution.
* Travel between sites as needed to support local infrastructure and deployments.
Requirements
1. Proven experienc...